Gift Certificate Policy
At Naturally Zuri Massage & Therapeutic Bodywork, our gift certificates are designed to offer a seamless and elevated gifting experience. To ensure clarity and protect the value of each purchase, the following policies apply:
Redemption
Upon purchase, a unique code will be issued. This code is required to schedule and redeem services and should be presented at the time of booking.
Expiration
Gift certificates expire five (5) years from the date of purchase, in accordance with applicable regulations. We encourage timely use to fully enjoy the experience.
Non-Refundable
Gift certificates are not redeemable for cash and cannot be refunded or exchanged for monetary value.
Non-Transferable & Resale
Gift certificates are intended for the original recipient and are non-transferable. Resale or unauthorized distribution is strictly prohibited.
Security & Code Use
Gift certificates should be treated as cash.
If a certificate code is used without your permission, a replacement will not be issued. We recommend safeguarding your code to prevent unauthorized use.
Booking & Cancellation Policy
All appointments booked using a gift certificate are subject to our standard policies:
- A valid credit card is required to reserve your appointment
- Cancellations within 12 hours will result in forfeiture of the session value
- No-shows will also result in loss of the session value
Service Value & Price Adjustments
Gift certificates hold a monetary value, not a specific service. If service pricing changes, the certificate may be applied toward the updated service rate, and any remaining balance will be the client’s responsibility.