FAQ
Frequently Asked Questions
Everything you need to know about our services, your first visit, and how we can help.
Which service is best for pain relief?
Our Therapeutic Massage is specifically designed for pain relief. We use targeted techniques including deep tissue, myofascial release, and trigger point therapy to address chronic pain and tension. If you’re unsure, we’ll help you choose during booking.
Do you offer prenatal massage?
Yes. Our Prenatal Massage is designed for expectant mothers at any stage of pregnancy. We use pregnancy-safe positioning and gentle techniques to ease discomfort, reduce swelling, and support your body’s changes.
How do I know what to book?
Start with how you’re feeling. If you have pain or tension, try Therapeutic Massage. If you’re pregnant, try Prenatal Massage. For jaw issues, try TMJ Massage. For swelling, try Lymphatic Drainage. Not sure? Visit our New Clients page or contact us and we’ll help you choose.
What should I expect at my first appointment?
We’ll start with a brief conversation about your concerns, pain areas, and goals. You’ll be comfortably draped throughout the session. Your therapist will explain each step and check in on pressure. Most clients leave feeling significantly lighter and more relaxed.
How often should I come in?
It depends on your goals. For chronic pain, we typically recommend weekly or biweekly sessions to start. For maintenance and wellness, monthly sessions work well. We’ll create a personalized plan after your first visit.
Are your sessions therapeutic or relaxation-focused?
Our sessions are therapeutic, focused on relieving pain, reducing tension, improving mobility, and supporting your body’s recovery. While our clients often find the experience deeply relaxing, the primary goal is measurable results.
Do you offer cupping or lymphatic drainage?
Yes, we offer both. Cupping Therapy helps release deep muscle tension and improve circulation. Manual Lymphatic Drainage is a gentle technique that reduces swelling and supports your body’s natural detoxification.
Where are you located?
We’re located at 81 Willoughby St., Suite B15, Brooklyn, NY 11201. Full directions will be included in your booking confirmation email.
Do you accept insurance?
We currently do not accept insurance directly. However, we can provide receipts that you may submit to your insurance provider for potential reimbursement. Please check with your carrier for massage therapy coverage details.
How do I book?
You can book directly through our website by clicking any ‘Book Now’ button, or contact us by phone at (718) 885-6982 or email. We’ll respond within 24 hours to confirm your appointment.
What's your cancellation policy?
We ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. We understand that life happens, just let us know as soon as you can.
What should I wear?
Wear whatever is comfortable for you. You’ll be appropriately draped throughout your session. For stretch and mobility sessions, comfortable athletic clothing is recommended.
Still Have Questions?
We’re here to help. Reach out and we’ll get back to you within 24 hours.